About Ghost Tokens™️
Ghost Tokens is our free rewards program where you can earn digital tokens on eligible purchases and then use those tokens for a discount on future marketplace orders.
Before you can start earning and redeeming tokens, tokens must be activated in your account. To activate tokens, go to your Dashboard and click the Tokens Tab.
How To Earn Tokens
After activation, you'll be able to start earning tokens in a few different ways:
- When making a eligible purchase
- When leaving a thumbs up rating for a product
- When collecting freebie tokens
- When redeeming an active token voucher
Each time you earn tokens, they will be added to your token balance. To see your token balance, click the Tokens Tab in your dashboard.
To see how many tokens were earned for a specific order, click the Paper Receipt Icon in your dashboard > orders.
Tokens Value (When Earning)
When you make a purchase, the number of tokens you earn depends on the final total of your order. Here's a summary of the tokens you'll receive based on your order's total:
30 Tokens = $10 order
After purchase, earned tokens are added to your token balance and ready for use right away.
How To Redeem Tokens For Discounts
To redeem tokens and apply a discount to your order, you must enable (turn on) the Tokens Toggle found in the confirmation pop up shown prior to checkout.
Once the toggle has been enabled, your token balance will be applied to your order, resulting in a discount. You'll then be able to continue to checkout.
Tokens Value (When Redeeming)
When you redeem tokens for a discount, a single token (1) holds a discount value of $0.01 (USD). Here's a breakdown of the discount you can expect based on the number of tokens you apply:
If your token balance surpasses the price of the product, the product's price will be reduced to $1.00. A minimum payment of $1.00 is required to complete the purchase, regardless of your balance exceeding the product price.
⚠️ Important Notes
When using tokens, it's important to keep these things in mind.
- Tokens cannot be earned for orders made before activation
- Tokens cannot be applied to past orders made prior to activation
- Tokens cannot be applied to orders where the toggle was mistakenly not enabled
- Tokens cannot combined with discount codes
- Tokens have no cash value and cannot be redeemed for currency
- Token balances cannot be transferred between accounts